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When interviewing landscaping companies for your projects, it is so important to find out vital information on the business, their staff, how they operate, and what they will do for you. Customer service is so important, even over the “how much do you charge”, as it all joins together in the solidification of a business and the inherent trust and business:consumer relationship. The following are some helpful suggestions on questions to ask along your journey.
Are you licensed and insured?
As the saying always goes, you will get what you pay for, and you NEED to find a company who has a licensed business, a solid contract, and also an entity that provides proper insurance. With many landscaping companies using large excavating equipment, hauling heavy items, and having multiple staff members, you do not want the liability to fall on your own homeowners insurance, nor want to hire a company that does not conform to code or just not even finish the project! Research, research, research!
Staff Knowledge
When hiring a landscaping company, ensure that the on-site staff is knowledgeable in the services that will be provided. For example, if you are having trees installed, it is often best to have an arborist on-site, or perhaps a phone call away, should you have questions or there be another need.
Project Scope and Estimated Completion Dates
A spring clean-up or potting new flowers may take only a couple of hours or days, but a custom pool and patio can take the better part of six months. As there are endless variables, make sure you get a schedule of processes, so you know expectations on what will be completed and when.
Professional Landscape Design for Your Home
Rhine Landscaping has the tools to make your yard beautiful throughout the year, so trust us with all of your landscaping and poolscaping needs. We have the expertise and knowledge to complete any and all of the landscaping projects on your list. For more information about our services, visit us online or give us a call at (410) 442-2445. For more tips on how to keep your yard and pool looking great year round, follow us on Facebook, Twitter, Google+, LinkedIn, YouTube, and Houzz.